Voronezh International Airport
+7 473 210-78-78
18 march, 20:42 -15°C
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Passengers with reduced mobility

Voronezh International Airport offers passengers with reduced mobility a personal assistance. An individual approach will be guaranteed if airport personnel get the information about required services in advance. For this purpose you should call the Information Service not later than 4 hours before the flight by telephone +7 (473) 210-78-78.

You should specify the following details:

  • the date and the number of the flight;
  • the name of airline company;
  • the nature of your limitations (invalidity);
  • availability of invalid carriage, its sizes, whether it is folded on not, availability of an accumulator;
  • availability of crutches or a guide dog;
  • contact information;
  • required services;
  • a seriously ill passenger;
  • an ill passenger on a stretcher;
  • a deaf unaccompanied passenger;
  • a blind passenger with a guide dog;
  • unaccompanied blind and/or deaf passenger, which will be transported under the supervision of the carrier;
  • a passenger, whose ability to move is limited and/or whose condition demands special attention when being serviced.

More detailed information about booking and services for passengers with reduced mobility you can obtain at ticket offices and on airlines websites.

For passengers departing from Voronezh Airport

Entrance to parking (barrier)
Parking place for car
Entrance to the terminal (from right side) by the side ramp
Right side of the entrance of the terminal

There is a separate car parking area for passengers with reduced mobility on the forecourt.

The entrance to the terminal building is equipped with ramps for easy movement for wheelchairs.

There are specially equipped private bathrooms on the ground floor of the terminal.
If it is necessary, we provide wheelchairs.

To provide comfortable and safety delivery passengers to the plane it was gained a ladder lift with integrated seat. Elevating mechanism provides firm and and stable prop without step damage.

Assistance and support are also provided:

  • upon moving on the airport territory (including parking area);
  • upon check-in;
  • upon pre-flight procedures, customs and border controls;
  • while boarding or leaving the aircraft;
  • while collecting baggage.

There is a place for walking a guide dog on the territory of the airport:

Check-in and pre-flight inspection

For the convenience of passengers with reduced mobility or needed medical assistance, Voronezh airport provide the possibility of passing pre-flight inspection formalities at the medical point. Then passengers are delivered to the aircraft by special buses.

Wheelchairs transportation

A wheelchair and a stretcher are being carried in baggage compartment free of charge in addition to the free checked baggage allowance. For safety reasons it is necessary to switch off wheelchair control unit. If a wheelchair is battery powered, the battery must be disconnected and packed in accordance with requirements to applicable to the transport of dangerous good (dry battery, liquid battery, rechargeable lithium battery): leak-proof packaging, short circuit prevention, absorbent filler.

Limits in transportation of individual means of transport used by passengers (size, weight, other details of construction)

Wheelchair with electric drive
Wheelchair with electric drive must be dropped off to the baggage on the post of oversized baggage.
Due to safety specifications during the transportation of the wheelchair with electric drive battery compartment must be segregated and the clamp of battery must be isolated to avoid short circuit.
Attendant or worker of the company segregates clamps of battery under the control of passenger.
For personnel to be able to render help in transportation of wheelchair, passengers with the wheelchair with electric drive have to have a set of tools to segregate the clamps of battery of the wheelchair and wrapping of battery in accordance with “Technical safety specifications in transportation of dangerous cargos by air” ICAO Doc 9284 AN/905

Wheelchair with lithium ion battery is admitted to transportation if capacity of 1 battery is no more than 300 tfd or the capacity of 2 batteries is no more than 160 tfd each. Wheelchair with lithium ion battery that capacity is more than 300 tfd is not admitted to transportation.
“Technical safety specifications in transportation of dangerous cargos by air” ICAO Doc 9284 AN/905
The agent realized the registration of passenger has to make sure that the battery fits to the information in booking. If the type of battery does not fit it will be looked around by agents of the aviation safety.

Mechanic wheelchair
Passenger using mechanic wheelchair can on the post of registration shape the service Delivery at Aircraft that allows to stay on the own wheelchair during the services in the airport till the plane and give it to the baggage.
If you want to take this service, tell it to the personnel during the registration, because wheelchair should be marked by the special nameplate (DAA – «Delivery at Aircraft»).
There is no this service in the airports: Hamburg (HAM), Hannover (HAJ), Düsseldorf (DUS), Stockholm (ARN), Tegeran (THR).

For passengers arriving to Voronezh Airport

Before flying to Voronezh a passenger should inform the airline representative at a check-in desk about special services and assistance that are needed at the arrival airport. If you register for the flight using online check-in you should report to check-in counter and ask to make remarks about the services you will need at Voronezh International Airport.

Phone numbers for detailed information

Shiftman OSP +7 (473) 210-78-39
Information of the airport +7 (473) 210-78-78

Presentation of airlines:
+7 (473) 228-96-23
“RusLine Airlines”
“UVT aero”
“Uzbekistan Airways
“VIM AVIA”, “Nordavia”, “AZUR air”, “Red Wings” “Nord wind”, “Ellinair”, “IKAR”, “Ural airlines”, “Avia Traffic Company”, “Armenia airline”