Voronezh International Airport
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Secret passenger

To identify "problem" areas in passenger service and identify areas for further improvement of quality of rendered services, LLC management company "AVIASERVICE" runs the program "Secret passenger". To participate in the program can any passenger who has used the services of LLC Management Company "AVIASERVICE" and fly on an international or domestic routes.


In the opinion of management LLC Management Company "AVIASERVICE", to objectively evaluate the quality of airport services can only real passengers, greeters, mourners and guests of the Voronezh airport.


  • Taking part in the program "Secret passenger", you will help our company to improve the level of service that we strive to constantly improve.

The duration and conditions of the program "Secret passenger":

In the period from 01.08.2015 to 31.12.2015 any passenger can register as a participant of the program "Secret passenger".

For registration, please complete the application in free form with contact information (name, age, date, flight plan) and send to the email address mail@voz.aero.

Your opinion is very important for us!